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Frequently Asked Questions

Q.

If I bring something that is too big to take with me, is it safe to leave it behind?    

A.

Yes, absolutely, the office space is secure, even when we leave the premises!

Q.

Does my reservation come with any information or details about the tour? 

A.

Yes, we send an email telling arrival times, directions, parking, appropriate clothing, etc, and if it rains during the tour, each Segway has a poncho on board!   

Q.

Should we tip the tour guide? I never know when it’s appropriate. 

A.

The guides will never ask you for a tip, and you will not see a “tip jar” at Sandusky Segwave. A gesture that you enjoyed the tour and how hard the guide worked to ensure your safety, and you want to reward their efforts, then yes tips are accepted. Thanks for asking.

Q.

Are you close to Cedar Point?

A.

Yes, Cedar Point is just across the bay from Downtown Sandusky, because Sandusky, has such a woven fabric of generations who have had the Cedar Point opportunity for jobs, it is very close to us. If you take time to engage our local residents, you will find many will say yes, as a student I worked there, and loved it! Many residents still work at Cedar Point.

Q.

I have never ridden a Segway before, will I be OK?

A.

Yes, you should be, we are good instructors, and anticipate you might be a bit timid and we offer great support. We do say trust your instincts, and at least try it.